RaY Works

Working With Purpose

RaY Works provides commercial moving services and junk removal while providing employment for youth.

Success Story
“RaY Works is a very effective, positive, great way to learn, great work experience. You make lots of friends. It feels good to move stuff. I love it. Carlos is amazing. Someone I look up to. He’s just really good at his job. He’s pretty motivational to me.”
Dean Pruden, RaY Youth
Book Junk Removal

Frequently Asked Questions

We primarily serve the metropolitan area of Winnipeg.

Yes. We offer complimentary released valuation coverage of $0.60/pound. Customers will be encouraged to either review their own property insurance to see if includes more extensive coverage or to use a third-party insurance company to guarantee they have full coverage for items of high value.

In order to be eligible for Released Value Protection, TVs must be placed into a re-usable TV packing box (provided by RaY Moving) prior to being moved.

Yes. RaY Works does not assume liability for the following:

  • Documents, currency, jewelry, precious stones, furs, items of sentimental value, electronic data, and articles of extraordinary value
  • Loss or damage due to breakage of china, glassware, or other fragile items, unless packed and unpacked by the mover and documented on delivery
  • Damage caused by items packed by the consumer
  • Mechanical operating condition of televisions, appliances, computers, and electronics
  • Missing items not inventoried at origin and documented as missing on delivery

If damage is noted upon arrival at the drop-off address, the lead mover is required to document the damage, and must be signed by both the employee and the customer. This information will be reviewed, and the customer can expect to be contacted within 48 hours of the move being completed.

Additionally, the customer has 30 days to file a claim of loss or damage. RaY Works is obligated to acknowledge and resolve the claim, in writing, within 30 days of receipt.

RaY Works is committed to promptly and fairly attempting to resolve disputes concerning loss or damage claims, through in-house complaints-handling and external dispute resolution processes, as appropriate and available. RaY Works will be guided by what constitutes a fair dispute resolution process by drawing on the “Consumer Complaints Management: A Guide for Canadian Business”.

No. We do not require a deposit

In the event that a move or junk removal is cancelled, we do not charge a cancellation fee. However, we do kindly request that you give us at least 48 hours notice.

No. Our hours are 9 am – 5pm, Monday to Friday. We are closed on all statutory holidays.

We charge an hourly rate, and a fuel surcharge. Our billable hours start upon arrival at the origin address and stop once we finish unloading at the destination address.

We do not charge for travel time.

We accept all credit cards, debit and cash. For safety reasons, our movers do not carry a float with them, so change cannot be provided.

Yes. RaY Works cannot move the following:

  1. Aerosol cans
  2. Ammunition
  3. Cleaning Products
  4. Fire Extinguisher
  5. Gasoline
  6. House paints
  7. Open alcohol containers
  8. Open/perishable food
  9. Pets
  10. Plants
  11. Welding gas
  12. Pianos

For sanitary reasons, all mattresses must be packed in a mattress bag. These bags can either be purchased through RaY Works or by the customer at the business of their choosing.

Ensure that all items are taken out of drawers and packed safely.

Ensure all items are safely packed and placed safely out of the way of entrances and main pathways.

Movers can only move items which are packed. If the movers arrive at the pick-up address and items are not ready to be moved safely, the customer will be informed that they cannot move these items. The customer will be given the option to either re-schedule or for only the packed items to be moved.

We can provide our best estimate, based on the information provided. However, final pricing will be determined on site, on the day of your junk removal.

Absolutely! Add a junk removal onto your move, and you will receive 10% of our regular rates.

We cannot remove the following during a junk removal:

  • Flammable items
  • Appliances
  • Hazardous waste
  • Old batteries and paints
  • Dirt, gravel, concrete or cinder blocks

Who Are We?

 

RaY Works is a social enterprise designed to provide youth facing barriers to employment, with supportive work experience. All profit goes directly back into RaY programming.

RaY Works specializes in commercial moving services, speciality moves for NPOs, and junk removal.

Social Purpose

RaY Works partners with the Level Up! Education and Training program to provide supportive work placements for youth coming out of classroom training. This is where they learn life-skills and train to become work-ready. During their time with RaY Works, youth receive wrap-around supports while learning important on-the-job skills.

RaY Works offers free moving supports for the RaY Housing department, which works with youth to access safe and secure housing. With these supports, RaY Works helps to ensure precariously housed youth don’t exist into homelessness and are able to keep their essential possessions.

Moving

Commercial Moving

RaY Works provides business moving services, ranging from internal/external moves, office reconfiguration, machinery/equipment moving and deliveries/pickups.

Speciality moves for NPOs

RaY Works provides residential moving services to NPOs and their clients. The RaY Works staff is uniquely positioned to offer moving services from a community-oriented perspective, with extensive experience moving individuals facing barriers to stable housing.

If you are contacting RaY Works on behalf of a client on Employment and Income Assistance (EIA), and need assistance in applying for moving expense coverage, we are happy to help.

We provide discounted junk removal rates for customers wanting to add junk removal services to their move. If you’re interested in this additional service, we are happy to add the special rate onto your moving estimate.

Junk Removal

RaY Works offers commercial and residential junk removal services in the Winnipeg metropolitan area. From unwanted household or office items to garage junk, RaY Works ensures that all materials are disposed of responsibly and recycles or re-donates whenever possible.

Items/materials we will not remove:

We are able to remove almost any item, as long as it’s not hazardous and can be lifted by two people. If you’re unsure about the removal of a specific item, feel free to contact us.

Items we will not remove:

Flammable items

Appliances

Hazardous waste

Old batteries and paints

Dirt, gravel, concrete, or cinder blocks

Hours of Operation

Our hours of operations are 9 am – 5 pm, Monday-Friday. We are closed on Statutory Holidays.

Rates

Our rates are based on the volume of the load, and are all inclusive (including disposal fees):

¼ truck (147 cubic ft) = $150

½ truck (294 cubic ft) = $250

¾ truck (441 cubic ft) = $350

full truck (588 cubic ft) = $450

Single Items:

Couch: $60 – curbside pick up, $70 – inside pick up

Mattress: $60 – curbside pick up, $70 – inside pick up

Large electronics: $60 – curbside pick up , $70 – inside pick up