RaY Works

WORKING WITH
PURPOSE

RaY Works provides non-residential moving an junk removal services while providing supportive employment for youth.

We are ready, willing and able. Schedule your move or removal today.

(204) 783-5617,  ext. 817

COMMERCIAL
MOVING

Business moving services, ranging from internal/external moves, office reconfiguration, and deliveries/pick-ups

SPECIALITY MOVES FOR NPOs

Whether you need to help a client move or require a strong crew to help with donation pick-ups and drop-offs, we are here to help!

JUNK
REMOVAL

Need to remove junk from your property, business, workplace, home or garage? We've got you covered.

HOURS OF OPERATION

Our hours of operations are 9am – 5pm, Monday – Friday.

We are closed on Statuatory Holidays.

CONTACT RAY WORKS

Tel: 204-783-5617 ext. 817 rayworks@rayinc.ca

Commercial Moving

Are you a business or non-profit moving to a new location within Winnipeg? Do you need help re-configuring your workspace?

Our crew has extensive experience in relocating businesses and organizations to their new space and will ensure that the process is as smooth and stress-free as possible. Need to get rid of any unwanted items during the move? No problem! If they are in good condition, we’ll make sure to give them a new home by donating them to local non-profits.

This was our second commercial move with RaY, and both times the experience has been excellent from start to finish. Booking with Lauren was a breeze, and Carlos and his crew did such a great job on moving day. They arrived right on time, well-prepared, and careful, and kept in touch throughout the day. The service is also super-affordable.

Carrie, Take Pride! Winnipeg

Communities 4 Families hired RayWorks to move our office and stored items from one location to another on March 1, 2023. The whole process from start to finish was a positive experience for us. The crew was on time, personable, and very hard working. We would definitely recommend RayWorks to anyone needing a move- great rates, accommodating staff, and a crew that provides great service!

Communities 4 Families Downtown Parent Child Coalition

Junk Removal

Do you have an unwanted household or office items? Are you finally ready to get rid of the junk from your garage? We can help!

If you are a property manager looking to get rid of items, or need help packing up vacant units, we are up for the challenge! Booking with us is convenient and fast, and we ensure that all materials are disposed of responsibly and we recycle or re-donate whenever possible. Reach out for an estimate today!

Items/materials we will not remove:

We are able to remove almost any item, as long as it’s not hazardous and can be lifted by two people.
Items we will not remove:

  • Flammable items
  • Appliances
  • Hazardous waste
  • Old batteries and paint
  • Dirt, gravel, concrete, or cinder blocks

If you’re unsure about the removal of a specific item, fell free to contact us.

RaY Works is a very effective, positive, great way to learn, great work experience. You make lots of friends. It feels good to move stuff. I love it. Carlos is amazing. Someone I look up to. He’s just really good at his job. He’s pretty motivational to me.

Dean P. RaY Youth

RaY Works was just the company I needed to help me clean out a house and garage. The crew of three removed a truck load of furniture, and boxes of junk from inside the house as well as the garage. They were very capable and professional and finished in a timely manner. I would recommend them to anyone who is looking to have "stuff" removed or moved.

Chris M. Customer

Specialty Moves for NPOs

Moving a client to their new home? RaY Works staff have years of experience that can help make your move as smooth and efficient as possible.

Need support with donation pick-up and drop-offs? Whether you’re interested in regular monthly pick-ups, or need our crew one-time only, we love working with our community partners to get the donations where they need to go! Reach out to today to receive a custom estimate that meets your needs and budget. 

JUNK REMOVAL RATES

Our rates are based on the volume of the load, and are all inclusive (including disposal fees):

  • 1/4 truck (147 cubic ft) = $150
  • 1/2 truck (294 cubic ft) = $250
  • 3/4 truck (441 cubic ft) = $350
  • full truck (588 cubic ft) = $450

Single Items:

  • Couch: $60 – curbside pick up, $70 – inside pick up
  • Mattress: $60 – curbside pick up, $70 – inside pick up
  • Large electronics: $60 – curbside pick up, $70 – inside pick up

Working With Purpose

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Youth Trainees Employeed
0
Community Moves Completed
0
Hours of Work Experience

RaY Works partners with the Level Up! Education and Training program to provide supportive work placements for youth coming out of classroom training. This is where they learn life-skills and train to become work-ready. During their time with RaY Works, youth receive wrap-around supports while learning important on-the-job skills.

We offer free moving supports for the RaY Housing department, which works with youth to access safe and secure housing. With these supports, RaY Works helps to ensure precariously housed youth don’t exist into homelessness and are able to keep their essential pessessions.

Learn more about Ray Works

FAQs

Which geographical areas do you serve?

We primarily serve the metropolitan area of Winnipeg.

Do you offer insurance?

Yes. We offer complimentary released valuation coverage of $0.60/pound. Customers will be encouraged to either review their own property insurance to see if includes more extensive coverage or to use a third-party insurance company to guarantee they have full coverage for items of high value.

In order to be eligible for Released Value Protection, TVs must be placed into a re-usable TV packing box (provided by RaY Moving) prior to being moved.

Are there any items that you aren’t liable for?

Yes. RaY Works does not assume liability for the following:

  • Documents, currency, jewelry, precious stones, furs, items of sentimental value, electronic data, and articles of extraordinary value
  • Loss or damage due to breakage of china, glassware, or other fragile items, unless packed and unpacked by the mover and documented on delivery
  • Damage caused by items packed by the consumer
  • Mechanical operating condition of televisions, appliances, computers, and electronics
  • Missing items not inventoried at origin and documented as missing on delivery
I noticed that an item was damaged during the move. How do I make a claim?

If damage is noted upon arrival at the drop-off address, the lead mover is required to document the damage, and must be signed by both the employee and the customer. This information will be reviewed, and the customer can expect to be contacted within 48 hours of the move being completed.

Additionally, the customer has 30 days to file a claim of loss or damage. RaY Works is obligated to acknowledge and resolve the claim, in writing, within 30 days of receipt.

RaY Works is committed to promptly and fairly attempting to resolve disputes concerning loss or damage claims, through in-house complaints-handling and external dispute resolution processes, as appropriate and available. RaY Works will be guided by what constitutes a fair dispute resolution process by drawing on the “Consumer Complaints Management: A Guide for Canadian Business”.

Do you require a deposit?

No. We do not require a deposit

What is your cancellation policy?

In the event that a move or junk removal is cancelled, we do not charge a cancellation fee. However, we do kindly request that you give us at least 48 hours notice.

Do you work on weekends or holidays?

No. Our hours are 9 am – 5pm, Monday to Friday. We are closed on all statutory holidays.

How do you charge?

We charge an hourly rate, and a fuel surcharge. Our billable hours start upon arrival at the origin address and stop once we finish unloading at the destination address.

We do not charge for travel time.

What forms of payment do you accept?

We accept all credit cards, debit and cash. For safety reasons, our movers do not carry a float with them, so change cannot be provided.

Are there items you can’t move?

Yes. RaY Works cannot move the following:

  1. Aerosol cans
  2. Ammunition
  3. Cleaning Products
  4. Fire Extinguisher
  5. Gasoline
  6. House paints
  7. Open alcohol containers
  8. Open/perishable food
  9. Pets
  10. Plants
  11. Welding gas
  12. Pianos
Is it mandatory to purchase mattress and comforter bags?

For sanitary reasons, all mattresses must be packed in a mattress bag. These bags can either be purchased through RaY Works or by the customer at the business of their choosing.

What should I do to prepare for my move?

Ensure that all items are taken out of drawers and packed safely.

Ensure all items are safely packed and placed safely out of the way of entrances and main pathways.

Movers can only move items which are packed. If the movers arrive at the pick-up address and items are not ready to be moved safely, the customer will be informed that they cannot move these items. The customer will be given the option to either re-schedule or for only the packed items to be moved.

When providing junk removal, can you provide a specific price without seeing my items?

We can provide our best estimate, based on the information provided. However, final pricing will be determined on site, on the day of your junk removal.

Can I book a junk removal along with my move?

Absolutely! Add a junk removal onto your move, and you will receive 10% of our regular rates.

Are there any items you are unable to take during a junk removal?

We cannot remove the following during a junk removal:

  • Flammable items
  • Appliances
  • Hazardous waste
  • Old batteries and paints
  • Dirt, gravel, concrete or cinder blocks